At Cansalas Gallery & Art House, we strive to ensure our customers are fully satisfied with their purchases. However, if for any reason you wish to return an item, we offer a 14-day return policy in accordance with EU law.
Eligibility for Returns:
Items must be returned within 14 days from the date of receipt.
Items must be in their original condition, unused, and in their original packaging.
Proof of purchase is required for all returns.
How to Initiate a Return:
To start a return, please contact info@cansalasgallery.com within the 14 day window.
We will provide you with further instructions on how to return your item.
Refund Process:
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 14 days.
Return Shipping Cost:
Non Refundable Items:
For any questions or concerns regarding our return policy, feel free to reach out to us at info@cansalasgallery.com.
